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Finnair Cargo

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+358 9 818 501
cargo.booking@finnair.com

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Instructions

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The sections below provide you with more details about each step of the transport process. Click a section to read more.

BEFORE THE FLIGHT

CARGO OR BAGGAGE?

  • Unaccompanied animals are always shipped as cargo.
  • Animals shipped as cargo always travel in the hold of the plane.
  • A booking is made in advance with the carrier for animals shipped as cargo.
  • The animal is delivered to the cargo office of the departure airport and collected at the cargo office of the destination airport.
  • Animals that travel with the owner are considered part of the traveller’s baggage, regardless of whether the pet travels in the cabin or the hold.
  • In this case, space is reserved for the animal at the same time as the flight is booked, and the animal is handed over to the airline at the check-in desk.
  • Some countries, such as the UK, require that animals are always shipped as cargo.

VACCINATION AND DOCUMENTATION REQUIREMENTS

The shipper is responsible for ensuring that the pet has all the required vaccinations and documents. The requirements vary depending on the destination country and type of animal. When importing an animal from an origin without direct Finnair flights please remember to check regulations specific to any transit airports. See the Export and Import Regulations section below for links to websites of national authorities.

ANIMAL CONTAINER

Finnair ships all animals in full compliance with IATA Live Animal Regulations (LAR). The requirements for containers vary according to the type of animal shipped.'

General requirements for animal containers:

  • Safe for the animal and the personnel handling the container
  • Strong construction
  • Sufficient number of ventilation openings
  • Correct size for the animal in question
  • Doors cannot be opened from inside or outside during transport
  • Solid, clean and leak-proof
  • Absorbent material on the floor of the container
  • No wheels

The animal is familiar with the container well in advance. A blanket or other familiar article in the container also helps to calm the animal. It is not recommended to feed the animal immediately before the flight as flying may cause nausea. Remove the animal’s collar for the duration of transport.

 

Finnair Cargo does not accept containers with grating on top/latticed top deck.

 

Requirements for cat and dog containers:

  • The container must allow the animal to stand and sit with head and ears erect, and not touching the top of the container - see examples
  • The animal must be able to turn about normally while standing, and to lie in a comfortable, natural position, with paws extended.
  • The container can be made of rigid plastics, plywood or wood (Note: Many countries do not accept containers that are made of untreated wood).
  • Rigid plastic containers are suitable for animals weighing no more than 40 kg.
  • Folding metal show crates cannot be used for transport.
  • Puppies or kittens that are no more than 6 months of age and of the same litter (max. 3 puppies/kittens) may be transported in the same container.
  • Two adult animals that are familiar with each other may be transported in one container, provided that the weight of each animal is less than 14 kg.

Finnair does not rent, lend or sell animal containers. The shipper is responsible for purchasing a suitable animal container approved for air transport.

Container requirements for other animals:

For more information on container requirements for other animals, please call our service number at local Sales/Reservations or see the IATA Live Animals Regulations.

EXPORT AND IMPORT REGULATIONS

Export Regulations

For more information on export regulations, please contact the national agricultural authorities or the nearest embassy or consulate of the destination country. Please see the links below for the relevant websites:

Australia: www.affa.gov.au  (Department of Agriculture, Fisheries and Forestry)
Belgium: http://belgium.fgov.be (Federal Government)
Canada: www.inspection.gc.ca (Canadian Food Inspection Agency)
Denmark: www.fvm.dk (Ministry of Food, Agriculture and Fisheries)
Estonia: www.agri.ee (Ministry of Agriculture)
Germany: www.zoll-d.de (German customs)
Ireland: www.irlgov.ie/daff (Department of Agriculture, Fisheries and Food)
Japan: http://www.maff.go.jp/e/index.html
New Zeland: www.biosecurity.govt.nz (MAF BIosecurity New Zealand)
Norway: http://odin.dep.no/fid/norsk/index-b-n-a.html (Ministry of Fisheries and Coastal Affairs)
Russia: http://aris.ru/  (Ministry of Agriculture)
Spain: www.mapya.es (Ministry of the Environment and Rural and Marine Affairs)
Sweden: http://www.sweden.gov.se/sb/d/2064   www.sva.se (The Swedish Ministry of Agriculture, National Veterinary Institute)
Switzerland: www.bvet.admin.ch (The Federal veterinaty office FVO)
United Kingdom: www.defra.gov.uk (Department for Environment, Food and Rural Affairs)
Usa: www.usda.gov  (United States Department of Agriculture)

Import Regulations

Contact the Finnish Food Safety Authority (EVIRA) for more information on import regulations and restrictions before shipping the animal. Import regulations also apply to animals shipped as baggage.

Finnish Food Safety Authority (EVIRA), tel. +358 20 690 999 (weekdays from 9 am to 11 am)

Finnish Customs also provides information on import regulations, see www.tulli.fi/en/index.jsp   

BOOKING AND ROUTING

Space must be booked in advance for live animals The booking can be made no sooner than 20 days before the flight. When more than one airline will carry the animal, it will not be accepted for transport until all parties have confirmed their flights.

To make the booking, please contact our local Sales/Reservations
 

You will need to provide the following information for the booking:

  • Type and breed of the animal
  • Age of the animal
  • Weight of the animal and weight of the container
  • Outside measurements of the container (length x width x height)
  • The name and phone number of the shipper and the consignee

Other important points to consider:

  • Finnair does not carry cats or dogs that are younger than 8 weeks of age. However, the import and vaccination regulations in place in other countries may require an older age.
  • Depending on the time of travel and schedules, an animal being imported to Finland from abroad may spend the night at the intermediate airport, incurring additional costs for the shipper (for example, the cost of an overnight stopover at the London Animal Reception Centre, ARC, may be several hundred pounds). Animals cannot stay overnight at Helsinki-Vantaa Airport.
  • The shipper must provide feeding instructions for an animal that has an overnight stopover, and ensure that the food provided complies with the regulations in place in the transit country.

PRICING

Air freight is always priced at the departure airport. The charge is based on the weight of the consignment (including the weight of the container) or so-called volume weight, which is calculated using the outside measurements of the container. The freight charge is always paid at the departure airport. The consignee that collects the animal will pay any terminal-specific charges that apply at the destination airport. For more information on terminal charges, please contact the handling agent at the destination airport (see Finnair Cargo Destinations -  and select the Handling tab for the destination).

Pricing example:

NOTE: The price is provided as an example only. To get a price for your consignment, please contact local Sales/Reservations


A dog weighing 35 kg in a container measuring 90 x 60 x 72 cm -> volume 0.3888 m3 (-> volume weight 65 kg)

Price of shipment: €488.31 (€250.90 + additional/terminal charges of €149.35 + €88.06 VAT)

Additional/terminal charges: air waybill preparation charge (AWC), security check charge (SCU), export handling charge (CH), live animal charge (LA), additional security charge (MO).

Note: Consignments shipped to countries outside Europe will not be charged VAT, but may incur customs charges. For more information on Finnish customs charges, please contact Finnish Customs:  www.tulli.fi/en/index.jsp.

For more information on freight charges, please contact our local Sales/Reservations
 

AT THE AIRPORT

AT THE CARGO TERMINAL AREA

  • Pets must be kept on a leash and under control in the terminal area.
  • Pets cannot be taken outside to exercise in the terminal area.
  • If an animal accepted for transport must be taken out of the container, the shipper must be present and ensure that the animal is kept on a leash.
  • The personnel of Finnair Cargo/Securitas only handle animals inside an appropriate container.

ACCEPTANCE FOR TRANSPORT

Only healthy animals can be accepted for transport by the airline. Please note the following in particular:

  • The booking and routing of the consignment must have been confirmed.
  • You must have the necessary documents for international transport.
  • The container must comply with requirements.

 

DURING THE FLIGHT

CONDITIONS DURING TRANSPORT

  • At the start of the flight, the temperature of the hold matches the temperature during boarding at the departure airport.
  • It takes about one hour after the departure for the temperature of the hold to reach the set temperature.
  • The amount of cargo and the type of the plane also affect the temperature in the hold.
  • Most plane types have thermostat controlled heating, which keeps the hold temperature similar to cabin temperature.
  • Lights are switched off in the hold during the flight (animals usually relax and sleep when it is dark).
  • The hold cannot be accessed during the flight.

SEDATING ANIMALS

IATA discourages the use of sedatives and tranquilizers in animals during transport. Animals administered such drugs cannot react to their environment as they normally would, and may become aggressive or hurt themselves. Sedated animals cannot control their movement or position in the container. Tranquilisers and sedatives also often cause nausea.

If the owner, under the direction of a veterinarian, wants to sedate a very sensitive animal for the duration of transport, the container and transport documents must contain the following information:

  • Name of the medicine
  • Time and method of dosage
  • Dosage level
  • Estimated time of effect

 

AT THE DESTINATION AIRPORT

CONSIGNEE’S RESPONSIBILITIES

The consignee’s contact details, provided by the shipper during booking, are delivered to the staff at the destination airport. A member of the airline will contact the consignee and inform them where, when and how the consignee can collect the animal.

CHARGES PAYABLE BY THE CONSIGNEE

The air freight charge is always paid at the departure airport. The consignee that collects the animal will pay any terminal-specific charges that apply at the destination airport. For more information on terminal charges, please contact the handling agent at the destination airport (see Finnair Cargo Destinations -  and select the Handling tab for the destination).

For more information, please contact our local Sales/Reservations
 

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